Privacy policy
YOTUNIA operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience.
YOTUNIA is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services, or otherwise communicate with us.
By using our Services, you agree to the collection and use of your information as described in this policy.
Personal Information We Collect
We may collect or process the following categories of personal information:
- Contact Information: name, billing address, shipping address, phone number, email address
- Payment Information: credit/debit card details and payment confirmation
- Account Information: login details, password, preferences
- Order Information: items purchased, returns, exchanges, and cart activity
- Communication Data: messages and support inquiries
- Device Information: IP address, browser type, and device identifiers
- Usage Data: browsing behavior and interaction with the store
How We Collect Information
We collect personal information:
- Directly from you (orders, forms, support messages)
- Automatically through cookies and tracking technologies
- From service providers (payment processors, shipping partners)
- From third-party partners when necessary
How We Use Your Information
We use your information to:
1. Provide and Improve Services
- Process orders and payments
- Deliver products
- Manage accounts
- Provide customer support
- Improve user experience
2. Marketing & Advertising
- Send promotional emails (if you opt in)
- Show relevant ads and product recommendations
3. Security & Fraud Prevention
- Detect suspicious activity
- Protect our store and customers
4. Legal Compliance
- Comply with legal obligations
- Respond to legal requests when required
Sharing Your Information
We may share your personal information with:
- Shopify and service providers (payments, shipping, analytics)
- Marketing and advertising partners
- Shipping and fulfillment companies
- Legal authorities when required by law
- Business partners within our operations
We do not sell your personal data.
Shopify Relationship
Our store is hosted on Shopify. Shopify processes your personal data to provide and improve services.
Some data may be processed by Shopify independently under their own Privacy Policy:
https://privacy.shopify.com/en
Data Retention
We retain your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction
- Request deletion
- Receive a copy of your data
- Withdraw marketing consent
To exercise your rights, contact us at:
hello@yotunia.uk
Security
We take reasonable measures to protect your data, but no system is 100% secure. We recommend using secure channels when sharing sensitive information.
International Transfers
Your data may be transferred outside your country, including to the UK and other countries where our service providers operate.
We use appropriate safeguards such as Standard Contractual Clauses where required.
Children’s Privacy
Our Services are not intended for children, and we do not knowingly collect data from minors.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions or requests regarding your data, contact us: